Zinola Help CenterIndia

Your settings on the website, section by section

Every card and field of Settings on zinola.in, plus your account pages: what each one does and where to read more.

  • On zinola.in

Updated

On www.zinola.in (opens in a new tab), your settings sit on one page, Settings, made of cards. This is every card and field in the order you see them, with the article that explains each in full. The pages around it in your account menu are covered at the end.

  1. Open the menu under your photo

    Click your photo at the top right of the website.
  2. Choose Settings

    You can also open Settings from the row of tabs on your Dashboard.
  3. Make your changes

    Edit any of the first three cards, then click Save changes in the bar that appears at the bottom. Reset puts everything back.

The preview card

On the left (at the top on a phone) is a card showing how neighbors see you: your photo, name, neighborhood and bio. It “updates as you type”. Below it are badges for your email (or Add email) and a link to your public profile, shown as your zinola.in/u/ address once you have a username.

Identity

Your name and photo, shown on your posts and reviews, plus who can find and follow you.

FieldWhat it doesRead more
Full nameThe name on everything you post.Edit your name, photo and bio
Your photoUpload a photo, or clear the one you have.Edit your name, photo and bio
Your custom profile URLYour username, after zinola.in/u/. 3 to 20 characters: lowercase letters, numbers, hyphens and underscores.Change your username
Let neighbors find meShows you in people search, the people page and follow suggestions.“Let neighbors find me”
Private accountPeople must ask to follow you, and you approve each one.Private accounts and follow requests
EmailYour sign-in email, marked “You cannot change it here.” With no verified email, you'll see Add email or Verify email instead.Add or change your email

Your neighborhood

Your area is used for nearby discussions and local recommendations. This card also holds your alerts and emails.

FieldWhat it doesRead more
Area pickerPick the part of your city you live in.Set or change your area
Tell me when a neighbor is askingA bell when someone near you needs a name or a hand.Alerts about your area
Tell me what my area is postingPosts from streets around you that you haven't joined.Alerts about your area
Tell me about new listings near meThings neighbors start selling near you.Alerts about your area
Quiet hoursYour phone's notifications arrive without sound or vibration. Pick 10 PM – 7 AM, 11 PM – 6 AM, 9 PM – 8 AM or 12 AM – 7 AM, and tick Let personal chats and @mentions ring if you want those through.Quiet hours
Remember places I visitLets the app note trips while it's open. Turning it off and saving deletes them.Theme, text size and your helper
Email me my street's weekOne email a week about your neighborhood, only when there's something to say.The weekly email
Email me when my question is answeredOnly if the app isn't on any phone of yours.Email when your question is answered

About you (your bio)

“A line about you and your home.” Up to 500 characters, with a counter as you type.

About you (private details)

This card saves on its own, with its own button. “Private. Only you can see these.”

Your interests

Tap a topic once for More of this, again for Less of this, and once more to clear it.

Blocked people

Shows only if you've blocked someone, with Unblock beside each person. See Block or unblock someone.

Tips and walkthroughs

Show the walkthroughs again brings back each page's walkthrough and any tips you dismissed, on this browser only. See Walkthroughs and tips.

Leaving

Deactivate hides your account until you sign back in, and Delete account closes it for good after you type DELETE. See Deactivate your account and Delete your account.

Your account pages

The menu under your photo has Your profile, Your public profile, My circles, Ask your street, Settings, Help & feedback and Log out. Your profile opens your dashboard, with these tabs:

TabWhat's thereRead more
DashboardYour profile card (Edit profile, View public page, Share profile), a post box, your circles, any business claims, and replies on your posts.What's on a profile
My listingsThings you're selling or giving away.Manage your listings
My enquiriesMarketplace enquiries both ways. Businesses you asked leads to Your enquiries, your messages to businesses and their replies.Ask a business for a quote
My postsEverything you've posted.Edit or delete a post
SavedBusinesses, stories and posts you saved.Save posts, stories and businesses
More › My reviews, Under review, Invite friends, Your helperYour reviews; anything taken down and how to appeal; your invite link and QR; your helper's character, name and how much it talks.“Under review”, Invite friends

Follow requests has no tab. Open it from the notification you get when someone asks to follow you.

Common questions

Where are my settings on zinola.in?
Click your photo at the top right of the website and choose Settings. You can also reach it from the tabs on your Dashboard.
Why didn't my Zinola settings change save?
Changes to your name, photo, username, area, alerts, quiet hours and emails wait for Save changes in the bar at the bottom of the page. Leaving without clicking it loses them.
Can I change my email on the Zinola website?
No. The website shows your sign-in email but can't change it. You can add an email there if you don't have one, and change it in the Zinola app.
Can I turn on push notifications from the Zinola website?
No. Push notifications are set in the Zinola app. The website has quiet hours, area alerts and email settings.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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