Contact Zinola
Email hello@zinola.in for help and privacy@zinola.in for your data and grievances. How to reach Zinola's Grievance Officer.
- In the app
- On zinola.in
Updated
A person at Zinola reads every message. The quickest way to reach us is a support request: you can follow it, add screenshots and see our replies in one place. Or pick the address that fits what you need.
Ways to reach us
| For | Contact |
|---|---|
| Questions, problems and feedback | hello@zinola.in |
| Your data, privacy requests and complaints | privacy@zinola.in |
| Business claims, transfers and takedowns | hello@zinola.in |
We usually reply to hello@zinola.in within one working day.
Check the help centre first
Many answers are here already. In the app, tap your photo › Help. On the website, open Help & feedback from the menu under your photo.Write to the right address
Use the table above.Tell us enough to help
Say which account you use, whether you're on the app or the website, what happened, and a link to the post or page if there is one. A screenshot helps.
Grievance Officer
Under India's IT Rules, Zinola has a Grievance Officer. You can complain to them about any content on Zinola, a moderation decision, or how we've handled your data.
- Grievance Officer, Zinola, Chennai, Tamil Nadu
- Email: privacy@zinola.in
Tell us who you are, how to reach you, what the complaint is about and, where you can, a link to the content. We acknowledge every complaint within 24 hours and resolve it within 15 days.
If the complaint is about content that shows you in an intimate image, exposes you sexually or impersonates you, we act to remove it within 24 hours.
Your data rights
You can ask to see, correct or erase your data, or withdraw consent, by emailing privacy@zinola.in. We respond within 30 days. If you're not satisfied, you can complain to the Data Protection Board of India. See our Privacy Policy (opens in a new tab).
Feedback
On the website, signed in, use Tell us what you think at the bottom of any page to rate Zinola and leave a note.
Related: Report a post, person or message and “Under review” and asking us to look again.
Common questions
How do I contact Zinola support?
Who is Zinola's Grievance Officer?
How do I ask Zinola to delete my data?
Related articles
- Report a post, person or messageReport anything on Zinola that breaks the rules: the reasons, what happens next, and whether the person finds out.
- “Under review” and asking us to look againSee what of yours was taken down, what each status means, and how to appeal with “Ask us to look again”.
- Contact Zinola for Business supportZinola for Business · Email hello@zinola.in for anything about your business page: claims, phone changes, ownership transfers and takedowns.