“Under review” and asking us to look again
See what of yours was taken down, what each status means, and how to appeal with “Ask us to look again”.
- In the app
- On zinola.in
Updated
Under review lists anything of yours that people reported and we took down, and where each case stands. If something was hidden automatically, you can ask us to look again from here.
Open Under review
In the app, tap your photo › Settings › Privacy & safety › Under review. On the website, open Your profile from the menu under your photo › More › Under review.Find the item
Each one shows how many people reported it, the main reason, and when it was hidden. On the website, See it opens it.Tap Ask us to look again
Under WHY SHOULD IT GO BACK UP?, tell us what the reports got wrong.Tap Send
The status changes to You asked us to look again.
What the statuses mean
| Status | Meaning |
|---|---|
| Hidden while we look | It was hidden automatically and is waiting for a moderator |
| You asked us to look again | We're reading your appeal |
| We made a decision | A moderator decided. You'll see We put it back or It is staying down |
| Back up | It's visible again |
If nothing of yours is down, you'll see Nothing is down.
Rules for appeals
- Write at least 20 characters and up to 2,000.
- You can appeal each case once, so say everything that matters.
- A moderator decides. Sending an appeal doesn't put it back on its own.
If you can't appeal here
Appeals here are for things that were hidden automatically. For any other moderation decision, such as a removal or a suspension, write to our Grievance Officer at privacy@zinola.in. We acknowledge within 24 hours and resolve within 15 days. See Contact Zinola.
Related: Why something you posted is hidden and Community Guidelines.
Common questions
How do I appeal a hidden post on Zinola?
Open Under review in Settings, find the post and tap Ask us to look again. Tell us why it should go back up, in 20 to 2,000 characters, and tap Send.
Can I appeal more than once?
No. Each case can be appealed once, so include everything that matters the first time.
What if my account was suspended?
Write to our Grievance Officer at privacy@zinola.in. We acknowledge every complaint within 24 hours and resolve it within 15 days.
Related articles
- Why is something I posted hidden?The word filter, automatic hiding after reports, and moderator decisions: why your post is hidden and what you can do.
- Contact ZinolaEmail hello@zinola.in for help and privacy@zinola.in for your data and grievances. How to reach Zinola's Grievance Officer.
- What are Zinola's Community Guidelines?Zinola's one rule, what we expect from neighbors, what is never allowed, and what happens when someone breaks the rules.