Zinola Help CenterIndia

Report a post, person or message

Report anything on Zinola that breaks the rules: the reasons, what happens next, and whether the person finds out.

  • In the app
  • On zinola.in

Updated

If something on Zinola breaks the rules or worries you, report it. Every post, reply, review, listing, message, circle, business page and profile has a Report option.

  1. Tap ⋯ on it

    On a post, reply, review or listing, tap ⋯. On a person or business, tap ⋯ on their page. In a circle chat, press and hold the message.
  2. Tap Report

    You'll be asked what's wrong with it.
  3. Pick a reason

    Choose the one that fits best.
  4. Add a note if you want, and send

    A short note helps our team understand. It's optional, up to 1,000 characters.

The reasons

  • Spam or advertising
  • Harassment or bullying
  • Hate speech
  • False information
  • Scam or fraud
  • Sexual content
  • Pretending to be someone else
  • Not relevant here
  • Something else

What happens next

  • We aim to review reports within 24 hours.
  • You can report the same thing once.
  • The person isn't told who reported them. They only see how many people reported it, and the main reason.
  • If several people report the same thing quickly, it's hidden automatically until a moderator checks it. See Why something you posted is hidden.
  • Moderators can hide or remove it, warn the person, or suspend their account.

In a circle chat, the circle's admins can also be alerted about reported messages.

Also block them

Reporting doesn't stop them seeing you. To do that, block them as well. See Block or unblock someone.

Something about you

If a post shows an intimate image of you, exposes you sexually or impersonates you, write to our Grievance Officer at privacy@zinola.in. We act on these within 24 hours. See Contact Zinola.

Read what isn't allowed in our Community Guidelines.

Common questions

How do I report someone on Zinola?
Open their profile, tap ⋯ and choose Report, then pick a reason. You can report a post, reply, review, listing or message the same way from its ⋯ menu.
Is reporting on Zinola anonymous?
Yes. The person isn't told who reported them. They only see how many people reported it and the main reason.
How long does Zinola take to review a report?
We aim to review reports within 24 hours.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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