Zinola Help CenterIndia

Why does Zinola ask my gender and birthday?

Your gender and date of birth are private. Why Zinola asks for them, who can see them, and how to change them.

  • In the app
  • On zinola.in

Updated

Zinola asks for your gender and date of birth when you join. They're private: they're never shown on your profile, and only you can see them.

Why we ask

  • To word the app to you. If you pick the Friendly language style, Zinola uses them to choose how to greet you, such as “anna” or “akka”. See Language style and what we call you.
  • To wish you on your birthday.
  • To check your age. You must be at least 13 to use Zinola. If you're under 18, you need a parent's or guardian's consent.

We don't use them for advertising. Zinola shows no ads.

Change them

  1. Open About you

    In the app, tap your photo › Settings › Appearance & language › About you. On the website, open Settings from the menu under your photo and find the About you card.
  2. Pick your gender

    Choose Male, Female, Other or Prefer not to say.
  3. Set your date of birth

    Pick the day, month and year.
  4. Save

    Tap Continue. You'll see Saved.

On the website, the same card also holds your language style.

Things to know

  • Prefer not to say is a full answer. You don't have to share your gender.
  • A date that would make you younger than 13 isn't accepted.
  • Changing these never changes what neighbors see about you.

For what's public and what isn't across Zinola, see Who can see what you share. The Privacy Policy (opens in a new tab) has the full detail.

Common questions

Can other people see my date of birth on Zinola?
No. Your gender and date of birth are private and never shown on your profile.
Why does Zinola need my date of birth?
To check you're at least 13, to wish you on your birthday, and to word the app to you if you choose the Friendly style.
Do I have to tell Zinola my gender?
No. You can choose Prefer not to say.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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