Account, privacy & safety
Your profile, blocking, reporting and leaving Zinola. 16 articles.
Your profile
- Your settings in the app, section by sectionEvery page and row of Settings in the Zinola app, plus the You screen: what each does and where to read more.
- Your settings on the website, section by sectionEvery card and field of Settings on zinola.in, plus your account pages: what each one does and where to read more.
- Edit your name, photo and bioChange the name, photo and bio neighbors see on your posts and reviews, and the rules your name has to follow.
- Change your usernamePick a new Zinola username: the rules, the 30-day wait between changes, and why old profile links stop working.
- Add or change your emailAdd an email to your Zinola account on the app or website, and change it in the app with a code sent to the new address.
- Why does Zinola ask my gender and birthday?Your gender and date of birth are private. Why Zinola asks for them, who can see them, and how to change them.
- “Let neighbors find me”Hide yourself from people search, the people page and suggestions, and what stays public when you do.
Privacy & safety
- Block or unblock someoneBlock someone so you disappear from each other on Zinola, and unblock them later from Blocked people in Settings.
- Report a post, person or messageReport anything on Zinola that breaks the rules: the reasons, what happens next, and whether the person finds out.
- Why is something I posted hidden?The word filter, automatic hiding after reports, and moderator decisions: why your post is hidden and what you can do.
- “Under review” and asking us to look againSee what of yours was taken down, what each status means, and how to appeal with “Ask us to look again”.
- What are Zinola's Community Guidelines?Zinola's one rule, what we expect from neighbors, what is never allowed, and what happens when someone breaks the rules.
- Who can see what you share?What on Zinola is public, what stays inside a circle or chat, what only you see, and the settings that change it.
Leaving
- Deactivate your accountTake a break from Zinola: deactivating hides your profile and posts without deleting anything, and signing in brings it all back.
- Delete your accountClose your Zinola account for good: how to do it, what is deleted, and what is kept.
- Contact ZinolaEmail hello@zinola.in for help and privacy@zinola.in for your data and grievances. How to reach Zinola's Grievance Officer.
Other topics
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