Zinola Help CenterIndia

Edit your name, photo and bio

Change the name, photo and bio neighbors see on your posts and reviews, and the rules your name has to follow.

  • In the app
  • On zinola.in

Updated

Your name, photo and bio are what neighbors see on your posts, replies and reviews. You can change them any time, in the app or on the website.

  1. Open your profile settings

    In the app, tap your photo › Settings › Account. On the website, open Settings from the menu under your photo.
  2. Change your photo

    In the app, tap your photo at the top, then Change photo, Add a photo or Remove photo. On the website, tap Upload a photo under Identity.
  3. Edit your name

    Type the name people know you by in Full name.
  4. Write a line about you

    In the app it's A LINE ABOUT YOU. On the website it's the About you box.
  5. Save

    Tap Save in the app, or Save changes on the website.

Best photo size

Size
Best800 × 800 pixels, square
Smallest that still looks sharp400 × 400 pixels

Your photo is shown small, with rounded corners, beside everything you post. The app asks you to crop it square; on the website a wide or tall photo is cut to a square from the middle, so keep your face in the centre with a little space above your head. More in Photo sizes that look best.

Name rules

Use your real name, the one your neighbors know. Zinola asks for a full name and won't accept a name that:

  • is longer than 80 characters;
  • has no letters in it;
  • looks like an email address or a phone number;
  • uses words we don't allow.

One account per person, with real details, is part of our Community Guidelines.

Bio

Your bio can be up to 500 characters. Many people mention their street, how long they've lived there, or what they're good at.

Where the changes show

Your new name and photo show everywhere straight away, including on things you posted before the change.

Other parts of your profile have their own pages: Change your username, Add or change your email and Gender and date of birth. To see what others see, read What's on a profile.

Common questions

How do I change my name on Zinola?
In the app, go to Settings › Account, edit Full name and tap Save. On the website, edit Name under Identity in Settings and tap Save changes.
Why won't Zinola accept my name?
Names must have letters, be 80 characters or fewer, and not look like an email or phone number. Some words aren't allowed. Use the name your neighbors know you by.
What size should my profile photo be?
Square, ideally 800 × 800 pixels and at least 400 × 400, with your face in the middle.
How do I remove my profile photo?
In the app, go to Settings › Account, tap your photo and choose Remove photo.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

Running a business?

Zinola for Business help

Go to business help