Zinola Help CenterIndia

What's on a profile?

What a Zinola profile shows: followers, Helped, reviews, the Asked, Answered, Reviews and Listings tabs, and circles you share.

  • In the app
  • On zinola.in

Updated

Every person on Zinola has a profile at zinola.in/u/ followed by their username. It shows what they've asked, how they've helped and the businesses they've reviewed, so you can get a sense of who someone is before you deal with them.

  1. Open a profile

    Tap a person's name or photo on a post, reply, review, listing or chat. In a circle, tapping a name first opens a quick card; tap View profile for the full page.
  2. Look at the numbers

    The top shows Followers, Following, Helped and Reviews.
  3. Browse the tabs

    Switch between what they've asked, answered, reviewed and listed.

The numbers

The tabs

  • Asked: questions and posts they've shared with the neighborhood.
  • Answered: their replies to neighbors' questions.
  • Reviews: their reviews of local businesses.
  • Listings: shown when they have something on the marketplace.

More on the page

  • Circles you share: the circles you're both in. You need to be signed in to see it, and it doesn't show for a private account you don't follow.
  • When they joined Zinola.
  • Follow (or Follow back), Message and Share profile.

To see your own public profile on the website, choose Your public profile from the menu under your photo. Use Edit profile to change your name, photo or bio. See Edit your name, photo and bio.

Common questions

What does Helped mean on a Zinola profile?
It's the number of times someone's reply was marked This helped by the person who asked. It shows how often they've been useful to neighbors.
Can I see which circles I share with someone?
Yes. Sign in and open their profile to see Circles you share. It doesn't show for a private account you don't follow.
Can people outside Zinola see my profile?
Your profile and public posts can be seen by anyone with the link. Your follow lists are shown only to people signed in to Zinola.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

Running a business?

Zinola for Business help

Go to business help