Zinola Help CenterIndia

Add or change your email

Add an email to your Zinola account on the app or website, and change it in the app with a code sent to the new address.

  • In the app
  • On zinola.in

Updated

Your email is how you sign in and how you get back in if you forget your password. You can add one on the app or the website, but you can change it only in the app.

Add an email

If your account has no email yet:

  1. Open the email row

    In the app, tap your photo › Settings › Account › Email. On the website, open Settings from the menu under your photo and tap Add email.
  2. Enter your address

    We send a code to it. In the app, tap Send code.
  3. Enter the code

    The code works for 10 minutes. Once it's accepted, the email is on your account.

Change your email in the app

  1. Open the email row

    Tap your photo › Settings › Account › Email. This opens Change your email.
  2. Enter the new address

    Tap Send code. The code goes to the new address.
  3. Enter the code

    Tap Verify. You'll see Email changed.

Your current address keeps working until you enter the code. Once the change is done, your old address gets an email saying your Zinola email was changed. If you didn't make that change, write to us straight away.

Didn't get the code?

Check your spam folder, wait a moment, then ask for a new code. See The email code didn't arrive.

Related: Reset your password and Contact Zinola.

Common questions

How do I change my email address on Zinola?
In the app, go to Settings › Account › Email, enter the new address, tap Send code and enter the code we send it. The website can't change it.
Can I change my email on the Zinola website?
No. On the website you can only add an email if you don't have one. To change it, use the app.
How long does the Zinola email code last?
10 minutes. If it runs out, ask for a new one.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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