Zinola Help CenterIndia

Make your account private

Turn on Private account so people must ask to follow you, and accept, decline or block follow requests.

  • In the app
  • On zinola.in

Updated

A private account lets you choose who follows you. People have to ask, and you approve each one. Anyone who already follows you stays.

  1. Open your settings

    In the app, tap your photo › Settings. On the website, open Settings from the menu under your photo.
  2. Switch on Private account

    It sits with your profile details: “People must ask to follow you. You approve each one.”
  3. Save if asked

    The app saves it as soon as you flip it. On the website, save your settings.

What changes

  • New people see Follow, but tapping it sends a request instead. Their button shows Requested, and they can tap it again to cancel.
  • People who don't follow you see This account is private on your profile, and can't see who you follow or the circles you share.
  • Your posts, replies and reviews in the neighborhood stay public, as they are for everyone. In a circle chat, members still see your messages.

Answer follow requests

  1. Open Follow requests

    In the app, tap your photo and open Follow requests under PEOPLE. A number shows how many are waiting. On the website, open the request from the bell.
  2. Choose for each person

    Tap Accept, Decline or Block.

When you accept, the person gets a notification and starts following you. When you decline, the request is removed quietly; they aren't told. In the app, requests also show on your Home under Waiting for you.

Turning it off

Switch off Private account in the same place. People who are still waiting stay in Follow requests until you answer them.

For more on who sees what, read Who can see what you share and Follow and unfollow people.

Common questions

How do I make my Zinola account private?
Open Settings and switch on Private account. From then on, people have to ask to follow you, and you approve each one.
Are my posts hidden if my account is private?
No. Posts, replies and reviews in the neighborhood stay public. A private account controls who can follow you and see your follow lists.
Does someone know if I decline their follow request?
No. The request is removed quietly, and they aren't told.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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