Zinola Help CenterIndia

Change how Zinola talks to you

Choose the Simple or Friendly language style, and how Zinola calls you: anna, akka, just your name or a word you pick.

  • In the app
  • On zinola.in

Updated

Zinola can talk to you in two ways: Simple or Friendly. You pick one when you join and can change it any time. Both are in English.

The two styles

  • Simple: plain and clear. Short sentences, no extra words.
  • Friendly: warm, like a neighbor, with a few local words. It may greet you with a local hello and call you the way your street would, such as “Ravi anna” or “Priya akka”.

The words Friendly uses depend on your state, and on the gender and date of birth you gave us. Young people are called by their first name alone.

Change your style

  1. Open your settings

    In the app, tap your face › Settings › Appearance & language. On the website, open Settings from the menu under your photo and find the About you card.
  2. Pick a language style

    Choose Simple or Friendly under Language style. You'll see an example of how it sounds.
  3. Save

    The new style applies across Zinola, including the notifications we send you.

How should we call you?

If you choose Friendly, Zinola also asks How should we call you?

  • Let Zinola choose: we pick a word that suits your area and age.
  • Just my name: no extra words, only your name.
  • Something else: type your own, up to 10 letters.

Your details stay private

Gender and date of birth are only used to choose the right words and to wish you on your birthday. They're never shown on your profile. See Gender and date of birth.

Common questions

Can I use Zinola in Tamil or Hindi?
Not yet. Zinola is in English only. The Friendly style adds a few local words, such as anna or akka.
Why does Zinola call me anna or akka?
You chose the Friendly style. Change it to Just my name under How should we call you, or switch to Simple.
Where do I change how Zinola talks to me?
In the app, go to Settings › Appearance & language › Language style. On the website, use the About you card in Settings.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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