Zinola Help CenterIndia

Search messages, groups and people in a circle

Search every group you're in at once with 2 or more letters, filter by date, or search a single group, and why some messages don't show.

  • In the app
  • On zinola.in

Updated

Search a whole circle at once: messages, groups and people across every group you're in.

  1. Open the search

    In the app, open the circle and tap the search icon at the top. On the website, choose Search on the circle's page. The box says Search this circle.
  2. Type at least 2 letters

    Search for a word from a message, a group's name, a neighbor's name or a door number.
  3. Open a result

    Results are grouped into Groups, People and Messages. Tap a message to jump to it in its chat.

Filter by date

Tap the date filter to look only at Today, Last 7 days, Last 30 days, This month or a Custom range. Pick Any date to search everything again. If nothing turns up, you'll see Nothing in these dates. Try a wider range.

Search one group only

Inside a group, the search looks only in that group and says Search this group. To widen it, tap Search all of and the circle's name.

What search can and can't find

  • It searches only groups you're in. Private groups you haven't joined don't show their messages.
  • If you joined recently, you might not see messages from before you joined. The circle's admins choose how much history new members get.
  • If a message is too far back to open from search, scroll up in the chat to find it.

For more on searching inside one chat, see Search a chat. To search all of Zinola, see Search Zinola.

Common questions

How do I search old messages in my Zinola circle?
Open the circle, tap search and type at least 2 letters. Use the date filter to narrow it to a time.
Why can't I find a message I know was sent?
You may not be in that group, or it was sent before you joined and the circle doesn't show new members older messages.
Can I search a circle by flat number?
Yes. Type the door number, and members with that door show under People.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

Running a business?

Zinola for Business help

Go to business help