Zinola Help CenterIndia

Join a circle with an invite code

Type a circle's eight-character invite code, like K7QX-48PT, to find and join it, and what to check when a code doesn't work.

  • In the app
  • On zinola.in

Updated

If a neighbor gave you an invite code, it looks like K7QX-48PT. Typing it in takes you straight to their circle, even if the circle is hidden from search.

  1. Open Join with a code

    In the app, open the Circles tab, tap + and choose Join with a code. You can also tap Enter code under Got an invite code? on Discover. On the website, open Circles and choose Join with a code.
  2. Type the code

    Enter it in Invite code, with or without the dash. Capital or small letters both work.
  3. Tap Join

    In an open circle, you're in straight away. If the circle is closed or invite only, your request goes to its admins, and you're told when you're in.

A code and an invite link lead to the same circle. A code is easier to read out at a meeting or write on a notice; a link is easier to share on WhatsApp. You can also paste an invite link into the search box on Discover, which says Search circles or paste an invite. See Join from an invite link or QR code.

If the code doesn't work

You'll see That code didn't work. Check it and try again. Check for these:

  • A missing or extra character. A code always has eight letters and numbers. Codes never use 0, O, 1, I or L, so a character that looks like one of those is something else.
  • A code from a circle that has since been deleted. An archived circle tells you it isn't taking new members.

If it still doesn't work, ask the person who gave it to you to check it, or to send the invite link instead.

Admins can find their circle's code at the top of Manage circle. See Invite people to your circle.

Common questions

Where do I enter a Zinola circle invite code?
In the app, tap + on the Circles tab and choose Join with a code. On the website, open Circles › Join with a code.
Does an invite code let me skip approval?
No. A code finds the circle for you. If the circle is closed or invite only, your request still goes to its admins.
Why does my circle invite code say it didn't work?
The code may have a typo, or the circle may have been archived or deleted. Ask the person who shared it to check the code or send you the invite link.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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