Zinola Help CenterIndia

Open, closed and invite-only circles

Who can find a circle, who can get in and who can read it, for each privacy setting, plus the extra joining rules admins can switch on.

  • In the app
  • On zinola.in

Updated

Every circle has one of three privacy settings. It decides who can find the circle, who can get in and who can read what's said.

SettingWho can find itHow people get inWho can read
OpenAnyone nearbyJoin straight awayAnyone can read General; only members write
ClosedAnyoneAsk to join, an admin approvesMembers only
Invite onlyNobody, it's hidden from search and nearbyOnly with the invite link or codeMembers only

Whatever the setting, groups other than General are for their own members. In an open circle, someone outside can read General but not your other groups.

How you'll see it

  • On an open circle, the button says Join.
  • On a closed circle, it says Ask to join or Request, and changes to Requested after you tap it.
  • An invite-only circle doesn't show in search at all. You need an invite link or QR code or a code.

Extra rules a circle can add

Admins can switch on a few more rules under Who can join:

  • Invite link skips approval: people with the circle's link join without a request.
  • Members can invite others: members can invite, but those invites still need an admin's approval.
  • Only people within the area: requests from outside the circle's reach are declined.

Admins also choose whether new members can see older messages. See Change who can join.

Common questions

What is the difference between an open and a closed circle?
In an open circle you join straight away, and anyone can read the General group. In a closed circle you ask to join, an admin approves you, and only members can read anything.
Why can't I find a circle my neighbor told me about?
It may be invite only, which hides it from search and nearby lists. Ask your neighbor for the invite link or code.
Can people outside a closed circle see who is in it?
No. In a closed circle, only members can see who is in it.

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Send a request and a person on the Zinola team will reply, usually within a working day.

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