Zinola Help CenterIndia

What is a circle?

Circles are groups neighbors start for a building, street, school or club, with group chats, a Board of tools and a buy and sell room.

  • In the app
  • On zinola.in

Updated

A circle is a group that neighbors start for themselves: your apartment building or residents' association, your street, a school parents' group, a club or your office. Think of it as the WhatsApp group your block already has, with the extra tools a block actually needs.

What's inside a circle

  • Groups. Every circle has General, where everyone in the circle can talk. Admins can add more groups for topics like Maintenance, Parents or Lost & found. See Join, request and leave groups.
  • Announcements. An optional group where only admins post. See The Announcements group.
  • Buy & sell and Polls & events. Two rooms that collect every listing, poll and event posted in the circle. See The Buy & sell and Polls & events rooms.
  • The Board. Tools beyond the chat: trusted helpers, important numbers, circle rules and, for apartments, a help desk and space booking. See What's on a circle's board.

How circles differ from your Home feed

Posts on your Home are public and reach your area. What's said in a circle's groups stays with the people in that group. Even in an Open circle, outsiders can only read General, and only members can write.

Who runs a circle

The person who starts a circle is its owner. The owner can make other members admins to help approve join requests, add groups and keep things tidy. See Roles and handing over a circle.

Common questions

Is a Zinola circle the same as a WhatsApp group?
It works like one for chatting, but a circle can hold several groups, polls that count one vote per home, a Board with helpers and numbers, and a buy and sell room.
Can anyone start a circle on Zinola?
Yes. Anyone with a Zinola account can start a circle for their building, street, school or club, and they become its owner.
Can I be in more than one circle?
Yes. You can join as many circles as you like, for example your apartment, your street and your child's class.
Who can read what I write in a circle?
Only the people in the group you write in. In an open circle, people outside can read General, so keep private matters for a closed circle or a private group.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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