Zinola Help CenterIndia

Can I archive or delete a chat, or block someone?

Chats can't be archived or deleted yet. What to do instead: mute, leave a group, delete your messages, or block from a profile.

  • In the app
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Updated

Zinola doesn't have a way to archive or delete a chat yet. You can quiet a chat, leave a group or circle, or block a person.

What you can do instead

You want toDo this
Stop a chat buzzingMute it for 8 hours, a week or always. See Mute a chat.
Leave a groupOpen the group's settings and tap Leave this group. You stop seeing what's said there. Leaving a group doesn't take you out of the circle.
Leave a whole circleSee Leave a circle.
Remove one of your messagesDelete it for everyone within 2 days. See Edit or delete a message.
Stop someone messaging youBlock them, below.

Block someone

Blocking isn't in the chat's own menu. Do it from their profile.

  1. Open their profile

    In a personal chat, tap their name at the top. Anywhere else, tap their name or photo.
  2. Tap ⋯ › Block

    Confirm when asked.

After you block someone, neither of you can message the other. To undo it, go to your settings › Privacy & safety › Blocked people. See Block or unblock someone.

Circle admins

If someone is causing trouble in a circle you run, you can mute, remove or block them from the circle. See Manage members.

Common questions

How do I delete a chat on Zinola?
You can't delete a whole chat yet. You can mute it, leave a group, or delete your own messages within 2 days of sending them.
How do I block someone who keeps messaging me?
Open their profile, tap ⋯ and choose Block. Neither of you can then message the other.
Where do I unblock someone?
In your settings, under Privacy & safety › Blocked people.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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