What the ticks, “Seen by” and typing mean

Ticks under your message show whether it has been sent, delivered and seen. In a group, Seen by tells you exactly who has read it.

What the ticks mean

On the website the same states read Sent, Delivered to everyone and Read by everyone.

See who has read it

1. Open the message's options

   In the app, press and hold your message, or tap its ticks. On the website, open its menu.

2. Tap Seen by

   You'll see who has read it under READ, and who has it but hasn't read it yet under DELIVERED. On the website these are Read by and Delivered to.

In a big group, the message may show a count such as “Seen by 14” before everyone has read it.

Typing

When someone is writing, you'll see “Ravi is typing…” in the chat. With two people it names both, and with more it gives a count.

Connection

If your phone goes offline, the chat title shows Connecting… or Waiting for network. New messages and ticks catch up once you're back. A message that couldn't go shows Couldn't send · Tap to retry. See Send a message.

For how unread messages are marked, see Unread messages and jumping around.