Zinola Help CenterIndia

Edit or delete a chat message

Edit your message within 15 minutes, delete it for everyone within 2 days, and how admins remove messages at any time.

  • In the app
  • On zinola.in

Updated

You can edit your own message for 15 minutes after sending it, and delete it for everyone for 2 days. Admins can delete any message at any time.

Edit a message

  1. Open the message's options

    In the app, press and hold your message. On the website, open its menu.
  2. Tap Edit

    Change the words.
  3. Tap Save

    The message now shows Edited.

After 15 minutes, Edit is no longer offered. If you try, you'll be told it was said more than 15 minutes ago and can't be edited, but you can delete it instead.

Delete a message

  1. Open the message's options

    Press and hold it in the app, or open its menu on the website.
  2. Tap Delete for everyone

    You'll be asked to confirm. This can't be undone.

Everyone in the group then sees “This message was deleted” in its place. You see “You deleted this message”.

You can delete your own message for everyone within 2 days of sending it. After that, only an admin can remove it.

Admins

Admins can delete any message in their circle, whenever it was sent. Members then see “Deleted by an admin” in its place. This is the usual way to clear spam or something that breaks the circle's rules. See Manage members for muting or removing the person.

A message that never sent

A message stuck with Couldn't send can be removed by pressing and holding it and choosing to delete the unsent message. See Send a message.

Common questions

How long can I edit a message in a Zinola circle?
For 15 minutes after you send it. After that you can still delete it for everyone, for up to 2 days.
Can I delete a message I sent last week?
Not yourself. You can delete your own messages for everyone for 2 days. After that, ask an admin of the circle to remove it.
Do people see that a message was deleted?
Yes. Its place shows “This message was deleted”, or “Deleted by an admin” if an admin removed it.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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