Zinola Help CenterIndia

Mute, remove or block circle members

Use a circle's member list to mute someone for 7 days, remove them, block them from asking again, or cancel an invitation.

  • In the app
  • On zinola.in

Updated

Admins can mute, remove or block people from a circle's member list. Everything happens from the ⋯ next to a person's name.

  1. Open Members

    In the app, open the circle, tap the gear at the top, then Members. On the website, open the circle and choose Manage circle › Members.
  2. Find the person

    Type in Search members, or use the filters at the top.
  3. Tap ⋯ and choose an action

    Each action asks you to confirm before it happens.

Filters

In the app, the chips at the top are All, Admins, Muted, Invited and Blocked, each with a count. On the website you can search by name or door number, and switch between All and Admins.

What each action does

  • Mute 7 days: they can still read and react, but can't send messages until the date shown. They see a note saying an admin muted them. Choose Unmute to lift it early.
  • Remove: they leave the circle now. They can ask to join again later.
  • Block: they leave the circle and can't ask to join again until you Unblock them. Find them under the Blocked filter.
  • Cancel invitation: under Invited, this withdraws an invitation they haven't accepted yet.

When someone is removed or blocked, the messages they already sent stay in the chat. You can delete any of them yourself. See Edit or delete a message.

Limits on admins

The owner can't be muted, removed or blocked. Only the owner can mute or remove another admin. See Roles and handing over a circle.

To bring new people in, see Invite people to your circle. For people waiting to get in, see Approve or decline join requests.

Common questions

What happens when an admin mutes me in a circle?
You can still read and react to messages, but you can't send any until the date shown. The mute lasts 7 days unless an admin lifts it sooner.
What is the difference between removing and blocking a circle member?
A removed member can ask to join again later. A blocked member can't ask again until an admin unblocks them.
Are a removed member's messages deleted?
No. Their past messages stay in the chat unless an admin deletes them one by one.
Does a muted person know they were muted?
Yes. Their message box shows that an admin muted them and until when.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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