Zinola Help CenterIndia

Unread messages and jumping around a chat

The unread divider, the new messages pill, jumping to replies, pins and search results, and history from before you joined.

  • In the app
  • On zinola.in

Updated

When you open a group with messages you haven't read, Zinola marks where the new part starts. Several shortcuts help you jump around a long chat.

Where you left off

  • A divider reads, for example, 12 unread messages above the first one you haven't seen.
  • Day dividers such as Today and Yesterday mark where each day starts.
  • Your group list and the circle show unread counts, and Unread filters in the app show only groups with something new.

New messages while you scroll up

If messages arrive while you're reading older ones, a pill says how many, for example 3 new messages. Tap it, or Go to the newest messages, to jump to the bottom.

Jump to a message

  • A reply's quote: tap the quote to go to the message it answers.
  • A pinned message: tap the pinned strip, or open Pinned messages and tap Go to message. See Pin messages.
  • A search result: tap it to open the chat at that message. See Search a chat.
  • A saved message: open it from Saved messages. See Saved messages.

If a message is too far back to show, you'll be asked to scroll up in the chat to find it.

Messages from before you joined

At the top of a group you may see “Messages from before you joined aren't shown.” How much history new members get is chosen by the circle's admins when they let you in. See Approve or decline join requests.

Muted groups still show their unread counts inside the circle, but don't add to your badge. See Mute a chat.

Common questions

How do I jump to the latest message in a long group chat?
Tap the new messages pill at the bottom of the chat, or Go to the newest messages.
Why can't I see older messages in a group I just joined?
The admins chose how much history new members see. If it's set to none, you'll see “Messages from before you joined aren't shown.”
How do I see only groups with unread messages?
In the app, open the circle and tap the Unread filter above the group list.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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