Troubleshooting
Codes that don’t arrive, connection problems and errors. 5 articles.
- The email code didn't arriveDidn't get your 6-digit Zinola code? Check spam, the address and the 30-second resend. Codes last 10 minutes and allow 5 tries.
- “Could not reach Zinola”: what to doWhat the connection errors mean, from Still no connection to Still not loading, and how to get Zinola loading again.
- “Time to update”: update the Zinola appWhy the app asks you to update, how to do it from the App Store or Play Store, and the optional new-version notice you can put off.
- “Well, that broke” and other error messagesWhat Well, that broke, Nothing here and We could not load this just now mean, what to try, and how to report a bug to us.
- Why aren't my notifications arriving?Check Zinola's switches, your phone's permission, quiet hours and Android battery settings when notifications don't arrive or are silent.
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