Getting started
Join, sign in, set your area and find your way around. 13 articles.
- Create your Zinola accountJoin Zinola with your email and a 6-digit code, or with Google or Apple. What each step asks and what happens if the email is taken.
- Sign in and sign out of ZinolaSign in with your email and password, Google or Apple, how long you stay signed in, and where to sign out in the app and on the website.
- Reset your Zinola passwordForgot your password? Get a reset link by email. It opens on the website, works once and expires after 1 hour.
- The terms screen and first-time setupAgree and continue, then set your area, interests and circles. Every setup step can be skipped and is asked only once.
- “Who invited you?” and invite creditHow the friend who invited you gets credit: from their shared link, or by naming them once in your first week. They are told you joined.
- Set or change your areaPick your area with search or your location, or see all of your city. Your area decides what Zinola shows you first.
- Find your way around ZinolaWhat's on each tab of the app (Home, Circles, Chats, Market and +), the top bar, the You screen and the website's header and menu.
- Search ZinolaFind businesses, people, posts, listings, circles and areas. Search tabs, filters and sort, and where to search events and chats.
- Change how Zinola talks to youChoose the Simple or Friendly language style, and how Zinola calls you: anna, akka, just your name or a word you pick.
- Walkthroughs and tipsThe NEW HERE? walkthroughs and the one-time bubbles that explain buttons, and how to show them all again from Settings.
- Get the Zinola appDownload Zinola free from the App Store or Google Play, sign in with the same account, and what the get-the-app prompts on phone browsers mean.
- Theme, text size and your helperApp-only extras: dark theme, text size, your helper character and Quiet for today, the widget, icon shortcuts, Share to and places you've been.
- Photo sizes that look bestThe best size and shape for profile photos, event covers, listings, business logos and banners, and circle pictures, and where each gets cropped.
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Still need help?
Send a request and a person on the Zinola team will reply, usually within a working day.
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