Contact Zinola for Business support

Most questions are answered in this help centre. When you need a person, send a support request — you can follow it and see our replies in one place — or use the addresses below.

Email

hello@zinola.in is for anything about Zinola for Business: a bug, a question, a lead that didn't arrive or a review you want us to look at. A person replies, usually within one working day.

For privacy questions and grievances, write to privacy@zinola.in.

Changes our team makes for you

Some changes need a check by our team before they happen. Email hello@zinola.in for:

• claims: a declined claim, or a claim that needs more information;
• changing your locked phone number, on the listing or on your account;
• handing the business to a new owner;
• taking your page down, or a page Zinola took down.

See Hand your business to someone else, Take your page down and While we check your claim.

Help inside the apps

• On the website: choose Help from the menu under your initials. It opens this help centre in a new tab.
• In the app: go to Account and tap Open help centre.

Before you write

It helps to include:

• the name of your business, or its page address;
• what you were trying to do, and what happened;
• whether you were on the website or the app.

Never send your password to anyone, including us. Zinola will never ask for it.

Rules and policies: Community Guidelines (opens in a new tab), Terms (opens in a new tab) and Privacy Policy (opens in a new tab).