Zinola Help CenterIndia

The post form, field by field

Every field on the Post, Ask, Request and Recommend form: what's required, the limits, and what each one does on the app and website.

  • In the app
  • On zinola.in

Updated

The post form is one box with a few extras around it. Only the words are needed, and a photo can stand in for them. Everything else is optional, apart from one rule for recommendations on the website.

  1. Open the form

    In the app, tap + and pick Ask a question, Recommend someone or Need help. On the website, open Ask your street from the menu under your photo.
  2. Pick the kind

    Tap Post, Ask, Request or Recommend at the top. Your words stay if you switch.
  3. Fill in what you need

    Write in the box, then add photos, tags or, on the website, a number.
  4. Post it

    The button turns on once the post has what it needs.

The four kinds

KindApp row on +Box promptNeighbors' button
PostAny row, then Post“What's happening on your street?”Reply
AskAsk a question“Does anyone know a good…”Answer
RequestNeed help“Looking for someone to…”I can help
RecommendRecommend someone“Recommend someone… tag them with @”Agree

The kind changes three things: the prompt in the box, the button neighbors see, and how far the post reaches by default. Ask and Request go to your area and the areas around it. Post and Recommend go to your area only.

Event sits beside the four kinds, but it has its own form. See Host an event.

Every field

FieldRequired?LimitWhat it does
Kind tilesYes, one is always pickedOne kindSets the tag, the button and the reach
TitleNo title fieldNoneThe first line becomes the heading
The wordsYes, unless you add a photo8,000 charactersWhat neighbors read. Type @ to tag.
PhotosOptional10The first shows on the card
Tag a business (@)Optional. Web Recommend: 1 or more3The post shows on their page
Tag people (@)Optional5They get a notification
AreaOptionalOne areaWhose feed it reaches first. None means the whole city.
Reach (web)OptionalArea or Nearby areasOverrides the default for the kind
When do you need it (web)Optional, Request onlyOne choiceShows a badge such as Needed today
Add a number (web)Optional8 to 20 charactersShows a Call button to signed-in people
Add a price (web)OptionalWhole rupeesMarks a ₹ amount as Budget, Quoted or Paid

A few notes on the fields:

  • Photos: in the app, tap + on the card, then Photos or Take photo. On the website, open the + menu and choose Photos (“Up to 10”).
  • Area: in the app, tap Change area on the + sheet. On the website, use Change area under Who sees this. See Who sees your post.
  • Add a price only asks when your words contain an amount: “Is that a price?”

When the button turns on

  • App: Post stays off until you write something or add a photo. The card says Write something, or add a photo.
  • Website: Post to (followed by where it's going) stays off until you write something or add a photo. On Recommend, it also waits for a tagged business, and the status line says Tag the business you recommend.

Drafts

Leave the form with something in it and you can Save draft. The app keeps your words, photos and kind, but not your tags. The website keeps those plus your tags, number, price and area. See Save a draft.

Common questions

Do I need a title for a post on Zinola?
No. There is no title field. The first line of what you write is used as the heading.
Can I post only a photo without any words?
Yes. A photo counts as the post, so the button turns on once one has uploaded.
Why can't I post my recommendation on the website?
On the website, a recommendation needs at least one tagged business. Type @ and pick the business, or choose Tag a business from the + menu.
How many photos and tags can one post have?
Up to 10 photos, 3 businesses and 5 people.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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