Enquire about a listing

An enquiry is a private chat between you and the seller about one listing. Only the two of you see it, and your phone number stays hidden unless you choose to share it.

1. Open the listing

   Find it on the Market tab, the marketplace page or in a circle chat.

2. Tap Enquire

   In the app, the Enquire about a listing sheet opens. On the website, use the Ask the seller · private box on the listing.

3. Write your question

   Tap a quick question like “Is it still available?” or write your own. You can add a ROUGH BUDGET and photos if they help.

4. Send it

   Tap Send enquiry. The seller gets a notification, and you'll see Enquiry sent.

One chat per listing

You get one chat with the seller for each listing. If you've already asked, you'll see You already asked the seller, with Open your thread. Anything else you want to say goes in the same chat.

Where to find your chats

Inside the chat

You can message back and forth, add photos, agree a price, set a pickup time and pay by UPI. See Offers, counter-offers and pickup times and Pay or get paid with UPI.

The seller can mark the chat Replied, Solved or Closed, and as the buyer you can tap End chat. Once a chat is closed, the buyer can tap Restart chat to pick it up again. When a listing is sold or deleted, its chats close and you can still read them.

When you can't enquire

• Sold out: enquiries are paused until the seller marks it available.
• Ended: the listing has ended; the seller may have posted a newer one.
• Not taking enquiries: the seller turned enquiries off. Ask in the public questions instead. See Public questions on a listing.