Make offers and set a pickup time
Use the cards in an enquiry chat to ask to buy, agree a price, counter an offer, fix a pickup time and mark the deal done.
- In the app
- On zinola.in
Updated
Inside an enquiry chat, you can do more than type. Cards let a buyer ask to buy, both sides agree on a price, fix a time to meet, and close the deal, so nothing gets lost in the messages.
Open the enquiry chat
Find it in the Chats tab under Market in the app, or in My enquiries on the website.Tap + beside the message box
This opens More actions with the cards you can send right now.Pick a card
The buyer starts with a request; the seller answers with a price, a time or a done.
1. The buyer's request
What the buyer sees depends on the listing: Buy at this price for a fixed price, Ask the price for a negotiable or on-request one, Order, Claim the offer, Pick a slot or Ask for it for a free item. It sends a card the seller can answer. The buyer can Withdraw it while it's waiting.
2. Agreeing on a price
- The seller can Send a price, and mark it Negotiable or fixed.
- On a fixed price, the buyer can Accept or Decline.
- On a negotiable price, the buyer can also Counter with their own figure, or Make an offer later from +. The seller can accept, decline or counter back.
The card shows where things stand: Price asked, Negotiating or Agreed.
3. A time to meet
Once you've agreed, send a time with Schedule pickup, Set visit time, Schedule delivery or Arrange collection, depending on the listing. Add When and Where, like “Block T3, gate 2”. The other person taps Confirm, or Change time to ask for another.
4. Done
The seller finishes with Mark sold, Mark delivered, Mark job done or Mark given away. For a single item, this closes the listing and every chat on it. For orders, offers and slots, only this chat closes, and the listing stays up for the next person.
To pay or ask for payment, see Pay or get paid with UPI. For things you borrow, see Borrow and return things.
Common questions
How do I make an offer on a Zinola listing?
Can I counter a seller's price?
What happens when the seller taps Mark sold?
Related articles
- Buying from a neighbor: enquiry to paymentThe whole buying journey in one place: enquire, agree a price, set a pickup time, pay by UPI and mark it sold.
- Enquire about a listingSend the seller a private message about a listing. One chat per listing, and your phone number stays hidden.
- Pay or get paid with UPISellers send a UPI payment request in the chat and buyers pay from their own UPI app. Zinola never holds the money.
- Set your priceChoose Paid, Free or On request, mark a price Negotiable, show a discount with an original price, or set a budget on a Wanted post.
- How do I buy and sell safely?Simple habits for marketplace deals with neighbors, the scams to watch for, and what to do if something goes wrong.
