Zinola Help CenterIndia

How long do listings last?

When a marketplace listing ends, what happens to it, and how to extend or renew it so buyers can enquire again.

  • In the app
  • On zinola.in

Updated

Listings don't stay up forever. Each one has an end date, and when it passes, the listing moves to Ended and stops taking enquiries. You can bring it back whenever you like.

How long a listing lasts

It depends on the type you post.

  • Many types, including For sale, stay up for 30 days.
  • Types with an end date, such as an Offer or Stock and goods, ask Listing ends on the Price and timing screen. In the app, pick 7 days, 15 days or 30 days, or Pick a date. On the website, pick the last day; leave it blank and it ends after 30 days.
  • A Wanted post asks Needed by instead.

The listing card shows how long is left, like “3 days left” or “Ends today”.

Keep a listing going

  1. Open your listings

    In the app, tap My ads at the top of the Market tab. On the website, open My listings.
  2. Open the listing's menu

    Tap ⋯ on the listing.
  3. Extend it

    Tap Extend and choose Add 3 days, Add 7 days or Add 30 days. This works for a live listing or one that has ended.

When a listing ends

  • It moves from Live to Ended in your listings.
  • Buyers can still open and read it, but they can't send new enquiries.
  • Chats you already have stay in your inbox.

If you sold the item, there's no need to wait for it to end. Mark it done in the chat, or close it. See Manage your listings.

Common questions

How long does a listing stay on the Zinola marketplace?
Most listings stay up for 30 days. Some types let you pick 7, 15 or 30 days or a date of your own.
Can I bring back a listing that has ended?
Yes. Open it from My ads or My listings and use Extend in the app or Renew on the website.
Do I get my chats back when I renew a listing?
Your chats were never removed. They stay in your inbox, and buyers can send new enquiries once the listing is live again.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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