Zinola Help CenterIndia

Call, WhatsApp or get directions to a business

Which contact buttons a business page shows in the app and on the website, and why unclaimed pages have no call button.

  • In the app
  • On zinola.in

Updated

A claimed business page has buttons to call, message on WhatsApp or find the way there. Which ones you see depends on what the owner has added, and on whether you're using the app or the website.

In the app

On the website

  1. Open the business page

    Find it in the directory or in search.
  2. Tap the button you want

    Call, WhatsApp, Directions or Open in Maps.
  3. Say you found them on Zinola

    It helps businesses see that reviews matter.

Unclaimed businesses

An unclaimed page doesn't show call or WhatsApp buttons, because nobody has confirmed the number belongs to the business. You can still get directions, and you can use “Tell them I am interested”.

After you've used them

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Common questions

Why is there no WhatsApp button on a business page?
The owner may not have added a WhatsApp number, or the business hasn't been claimed. In the app there's no WhatsApp button yet, so use Call or Ask for a quote.
How do I get directions to a business on Zinola?
In the app, tap Directions on the business page. On the website, use Open in Maps in the business's address details.
Why can't I call an unclaimed business?
Call buttons only appear once the business is claimed, so you know the number belongs to the people who run it.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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