Zinola Help CenterIndia

Choose which notifications you get

Turn push notifications on or off by group in the Zinola app: neighborhood, circles, messages, replies, enquiries, account and more.

  • In the app
  • On zinola.in

Updated

You choose what reaches your phone in the app's notification settings. Notifications are sorted into groups, and each group has its own switch.

  1. Open notification settings

    In the app, tap your photo › Settings › Notifications.
  2. Check Push notifications is on

    This main switch turns every push on or off at once. The group switches only show while it's on.
  3. Turn groups on or off

    Each switch saves as soon as you tap it.

The groups

SwitchWhat it covers
Your neighborhoodPosts and questions from the area around you
Your circlesMessages in the groups you're in
Join requests & rolesPeople asking to join a circle you run, approvals, and changes to your role
People you followWhen someone you follow lists, posts, reviews or recommends something
MessagesOne-to-one messages
Replies and mentionsSomeone answers you, recommends someone, or puts your name in a post
EnquiriesSomeone asking about your listing, or a seller or business answering you
Your accountClaims, reviews of you, and anything we need to tell you directly
Tips from your helperThings like a question near you that nobody has answered yet

Below these are two extras that are off until you say yes: Reminders from your helper and the evening update.

Other rows on this page

  • Notifications on this phone shows whether your phone itself allows Zinola to notify you. If it says Off, tap it to turn it on.
  • Live connection shows whether instant messages and typing are reaching you.
  • On Android, Not getting notifications when Zinola is closed? opens your phone's settings so you can set Battery to Unrestricted.

Tones, sounds and quiet hours are on the same page. See Notification tones and sounds and Quiet hours.

Common questions

How do I stop Zinola notifications on my phone?
Go to Settings › Notifications in the app and turn off Push notifications. Your phone goes quiet, and the bell in the app still keeps everything.
Can I get messages but not neighborhood posts?
Yes. Leave Messages on and turn off Your neighborhood. Each group has its own switch.
Why can't I see the group switches?
They only appear while Push notifications at the top is on. Turn it on and the groups show below it.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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