Zinola Help CenterIndia

Mute a post, chat or circle

Silence a personal chat, a group or a whole circle for 8 hours, a week or always, or stop notifications for one post.

  • In the app
  • On zinola.in

Updated

Muting silences one thing without touching the rest of your notifications. You can mute a post, a personal chat, a group in a circle, or a whole circle.

Mute a chat, a group or a circle

When you mute, choose how long: For 8 hours, For 1 week or Always.

  1. Find the mute option

    See the list below for where it is.
  2. Choose how long

    The chat or circle shows Muted, or Muted until a time.
  3. Undo it any time

    Open the same menu and tap Unmute.
To muteIn the appOn the website
A personal chatPress and hold it in Chats, or tap ⋯ in the chat › MuteThe chat's menu › Mute
A group in a circlePress and hold the group › MuteThe group's mute control in the circle's list
A whole circleTap ⋯ at the top of the circle › Mute communityThe bell button on the circle's page

What muting does

  • No sound and no banner for new messages.
  • The chat or circle leaves your unread badge. Unread messages still show when you open it.
  • An @-mention of you still notifies.
  • Muting a whole circle quiets every group in it.

Marketplace and business chats can't be muted. See Mute a chat.

Mute a post

Posts are different: you stop following them.

  • In the app: open the post, tap ⋯, and turn off Notify me about replies.
  • On the website: tap Stop notifications for this post.

You'll no longer hear about new replies. See Follow a post or stop its notifications.

Common questions

How do I mute a Zinola group chat?
Press and hold the group in the circle and tap Mute, then choose For 8 hours, For 1 week or Always.
Will I still be notified if someone mentions me in a muted chat?
Yes. An @-mention of you still notifies, even when the chat or circle is muted.
Does the other person know I muted our chat?
No. Muting only changes what you hear. Nobody is told.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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