Zinola Help CenterIndia

Reminders and tips from your helper

What your helper's tips and reminders are, when they come, and how to switch each one on or off.

  • In the app

Updated

Your helper is the character that guides you around the app. It can send you two kinds of notifications, and each has its own switch.

The two kinds

SwitchWhat it sendsStarts
Tips from your helperUseful nudges, like a question near you that nobody has answered yetOn
Reminders from your helperA note now and then when you've been away from ZinolaOff until you say yes

On screen, the reminder switch shows your helper's name after Reminders from.

  1. Open notification settings

    In the app, tap your photo › Settings › Notifications.
  2. Find the helper switches

    They're near the bottom, under the other groups. Push notifications must be on for them to show.
  3. Turn each one on or off

    Your choice saves straight away.

Your helper may also ask you once whether it can remind you now and then. Tap Yes, remind me or Not now.

How reminders work

  • They only come after you've been away for a few days. The gaps get longer the longer you stay away, and after about a month they stop.
  • Opening Zinola starts the count again.
  • They're never sent at night.
  • Your helper sends at most one notification a day, across both kinds.

Reminders only buzz your phone. Tips also appear under the bell.

Changing your helper

To pick a different character, or tell it to be quiet for today, see Theme, text size and your helper.

Related: The evening update and Choose which notifications you get.

Common questions

Who is sending me reminders on Zinola?
Your helper, the character you picked in the app. It only sends reminders if you said yes, and you can turn them off in Settings › Notifications.
How do I stop helper reminders?
In the app, go to Settings › Notifications and turn off Reminders from your helper. Turn off Tips from your helper too if you want no helper notifications at all.
Will my helper wake me up at night?
No. Helper reminders are never sent at night.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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