Zinola Help CenterIndia

Comment on, react to and share stories

React to a review, comment or reply, give it a shout-out, save it or share it, and see where the owner's reply appears.

  • In the app
  • On zinola.in

Updated

Stories work like posts: you can react, comment, give a shout-out, save and share. It's a good way to thank someone for a useful review or ask them a follow-up question.

  1. Open the story

    Tap it on a business page, on your Home feed or under Stories on the website.
  2. React

    Tap React and pick one of the six reactions. See React to a post.
  3. Comment

    Write in Add a comment… and tap Send. To answer someone, tap Reply under their comment.
  4. Shout out, save or share

    Use the buttons on the story to give it a shout-out, save it or send it on.

Comments

Comments show your name. Ask the writer what you'd want to know before hiring: “Did it last?”, “What did it cost?”.

To remove your own comment, open its menu and delete it. It disappears from the thread.

The owner's reply

The business can post one public reply to each story, marked Owner. It's shown under the story, separate from neighbors' comments. Business owners: see Reply to a review.

Shout-outs

A shout-out boosts a story so your followers see it on their Home. It's the best way to pass on a really good review. See Give a shout-out.

Save and share

  • Save keeps the story so you can find it later. See Save posts, stories and businesses.
  • Share sends a link. On the website you can also send it on WhatsApp or Copy link.

Common questions

Can I comment on a review on Zinola?
Yes. Open the story and write in Add a comment…. Your comment shows your name, and anyone reading the story can see it.
Can the business reply to my review?
Yes. The business can post one public reply under your story, marked Owner.
How do I share a review on WhatsApp?
Open the story and tap Share. On the website there's also a WhatsApp button that sends the link with a short message.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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