Zinola Help CenterIndia

Edit a review or share a new experience

Fix your review any time, or after 90 days share a new experience with your old review kept underneath. Deleting a review too.

  • In the app
  • On zinola.in

Updated

You can fix your review at any time. If you've used the business again, you can also share a new experience, which goes on top while your earlier review stays visible underneath.

Edit your review

  1. Find your review

    In the app, tap your photo › My reviews. On the website, choose My reviews in your profile. You can also open the business page and find your story there.
  2. Choose Edit your review

    Open the story's ⋯ menu and choose edit. If you start a new review of the same business, you'll be offered Edit your review too.
  3. Change anything

    Change the stars, the text, the detailed ratings, the photos, the visit date or whether it's anonymous.
  4. Save

    Tap Save changes. The link to your story stays the same.

Use edit to correct a mistake or add something you forgot about the same job.

Share a new experience

Used them again, and it went differently? Share a new experience instead of rewriting the old one.

  1. Start a review of the same business

    Tap Review on the business page, or + › Write a review in the app.
  2. Choose Share a new experience

    You'll see “You reviewed them before” with two choices. Pick Share a new experience.
  3. Write about this time

    Give a fresh rating and say how it went. Then tap Publish new experience.

Your new review goes on top, marked Updated with its date. Your earlier review shows underneath as Previous review, with its own date. Up to 10 earlier versions are kept.

The 90-day wait

You can share a new experience 90 days after your last one. Before then, the form shows the date it opens: “You can share a new experience from …”. You can still edit your current review in the meantime.

Deleting a review

Open your story's ⋯ menu and choose delete. It's removed from the business page, and this can't be undone.

Common questions

How do I edit my review on Zinola?
Open your review from My reviews, choose edit from the ⋯ menu, make your changes and tap Save changes.
Why can't I share a new experience yet?
You can share one 90 days after your last version. Until then, the form shows the date it opens, and you can still edit your current review.
Does my old review disappear when I share a new experience?
No. It stays under the new one as a Previous review, with its date.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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