Zinola Help CenterIndia

“Time to update”: update the Zinola app

Why the app asks you to update, how to do it from the App Store or Play Store, and the optional new-version notice you can put off.

  • In the app

Updated

If the app shows Time to update, your version of Zinola is too old to keep working. Update it from the store and everything is still there.

  1. Tap Update Zinola

    It opens Zinola in the App Store or the Play Store.
  2. Update the app

    Tap Update in the store and wait for it to finish.
  3. Open Zinola again

    You're still signed in. Your posts, circles and chats are all waiting.

The screen also shows You have your current version and Needs the version required. Sometimes it says What's new in the update.

If the button doesn't open the store, search for Zinola in the App Store or Play Store and update it there.

The smaller update notice

Sometimes you see a card that says A new version of Zinola is available instead. This one is optional.

  • Tap Update to get it now.
  • Tap Not now to keep going. It comes back after a day.

Updating soon is a good idea, because new versions fix problems and add features.

If the store shows no update

  • The new version may take a little while to reach your phone's store. Try again later.
  • On Android, open the Play Store, tap your photo, then Manage apps & device, and look for Zinola.
  • On iPhone, open the App Store, tap your photo and pull down to refresh the list of updates.

If the app still asks you to update after you have, close it fully and open it again. If that doesn't help, see “Well, that broke” and other errors or write to hello@zinola.in.

Common questions

Why does Zinola say Time to update?
Your version of the app is too old to keep working. Update it from the App Store or Play Store to keep going.
Will I lose my posts if I update Zinola?
No. Updating keeps your account, posts, circles and chats as they are.
Can I skip a Zinola update?
You can skip the optional notice with Not now. The Time to update screen cannot be skipped, because that version no longer works.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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