Zinola Help CenterIndia

Send us feedback

Tell the Zinola team what to improve with the Feedback button on business.zinola.in, or by email from the app.

  • In the business app
  • On business.zinola.in

Updated

Tell us what's working and what isn't in Zinola for Business. Feedback goes straight to the team that builds it, and it's how the product gets reshaped.

On the website

  1. Go to Your business pages

    Inside a business, tap “switch page” at the top left.
  2. Tap Feedback

    It's in the bar at the top, next to the bell.
  3. Rate it and write a note

    Give a rating from 1 to 5, then answer What should we improve? One line is enough.
  4. Tap Send feedback

    You'll see a thank-you note. Tap Done to close it.

Only the Zinola team sees what you send. It isn't posted anywhere.

From the app

The app doesn't have a feedback form. Email hello@zinola.in instead. A person reads every email and replies, usually within one working day.

What helps us most

  • What you were trying to do, such as replying to a WhatsApp lead.
  • What happened instead, including any message on screen.
  • Which device: the website on a computer, or the app on Android or iPhone.
  • Screenshots, if you email.

For something that's broken and stopping your work, email rather than using the form, so we can reply to you.

Asking for a new channel

If you want Zinola to connect a tool such as Google Business Profile, there's a quicker way. See Ask for a channel we don't support yet.

Related: Contact Zinola.

Common questions

How do I send feedback about Zinola for Business?
On the business website, tap Feedback in the top bar of Your business pages, rate it and write what we should improve. From the app, email hello@zinola.in.
Will Zinola reply to my feedback?
The feedback form doesn't get a reply. If you want an answer, email hello@zinola.in and a person will reply.
Is my feedback public?
No. Only the Zinola team sees it.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

Using the Zinola app?

Zinola app help

Go to app help