Zinola Help CenterIndia

How does a business get the verified tick?

The tick means Zinola checked the business and its owner. It comes from an approved claim, not a phone check or payment.

  • In the business app
  • On business.zinola.in

Updated

The verified tick next to a business's name tells customers two things: Zinola has checked the business, and it belongs to the person who runs the page. A business gets it when Zinola approves the owner's claim.

  1. Claim your listing

    Find your business on zinola.in and choose Claim it, or claim it from Zinola for Business. See Claim your business listing.
  2. Take our call

    A person from Zinola calls to check that you run the business, and may ask for proof.
  3. Get approved

    When we approve the claim, you become the owner and the tick appears on your page.

What doesn't give a tick

  • A phone check on its own. The Verify pending and Verified chips on your page cards, and the PENDING and VERIFIED badges in the app, show whether we've checked the number on the listing. That's a contact detail, not the tick.
  • Money. Nobody can pay for the tick, for a better place in search, or to have reviews removed. Zinola for Business is free.
  • A listing nobody owns. A business that hasn't been claimed doesn't show a tick, even if we know it's real.

If you created your page yourself rather than claiming an existing listing and want to ask about the tick, email hello@zinola.in.

Where customers see it

The tick shows beside your business name on your page on zinola.in and in the Zinola app, and in places your business is listed. Customers can read what Zinola checked on your page. See What's on a business page and While we check your claim.

Common questions

How does a business get the verified tick on Zinola?
The owner claims the listing and a person at Zinola checks that they run it. When the claim is approved, the page gets the tick.
Does verifying my phone number give my business the tick?
No. A checked phone number is a contact detail. The tick comes from Zinola approving a claim, which confirms both the business and its owner.
Can I pay Zinola for the verified tick?
No. Nobody can pay for the tick, for a better position in search, or to have reviews removed.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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