Zinola Help CenterIndia

Invite someone to help run your page

Add staff or family as managers. Only the owner can invite, and they join once they accept from their own account.

  • In the business app
  • On business.zinola.in

Updated

Let the people who help you run the business answer leads and reviews and keep the page up to date. Only the page's owner can invite someone, and the person you invite decides whether to join.

Before you start, the person needs a Zinola account. If they don't have one, ask them to sign up on zinola.in first.

  1. Open Team

    On the website, open your business and choose the Team tab. In the app, go to More › Team.
  2. Enter their email

    Type the email address of their Zinola account. On the website the box says Their Zinola email; in the app, look under Invite someone for Their email.
  3. Send the invite

    Tap Invite on the website, or Send invitation in the app.
  4. Wait for them to accept

    They're shown as · waiting on them to accept on the website, or INVITED in the app.

What they see

They get a notification, and the invite waits at the top of their Your business pages screen. They tap Accept to join, or No thanks (Decline in the app) to say no. You're told either way. See Accept an invitation to help run a page.

Once they accept, they show as ACTIVE in the app, and they start getting the page's lead and review notifications.

If the invite doesn't go through

  • “Nobody uses Zinola with that address yet”: they need to sign up on zinola.in first, or you've typed a different email from the one on their account.
  • “They already help run this listing” or “They've already been invited”: there's nothing more to do.
  • “Only the owner of this listing can change its team”: you're a manager. Ask the owner to send the invite.

Everyone you invite joins as a manager. See What owners and managers can do.

Common questions

How do I add staff to my Zinola business page?
Open Team in Zinola for Business, enter their Zinola account email and tap Invite (Send invitation in the app). They join once they accept.
Does my staff member need their own Zinola account?
Yes. They sign up on zinola.in with their own email, then you invite that email.
Can a manager invite other people?
No. Only the owner of the page can invite or remove team members.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

Using the Zinola app?

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