Add questions people ask (FAQ)
Write down the questions customers ask every week, up to 6, with short answers. Edited on business.zinola.in.
- On business.zinola.in
Updated
Questions people ask is your page's FAQ: the questions you answer on the phone every week, written down once. You edit it on the website, business.zinola.in.
Open the listing on the website
Sign in at business.zinola.in, open your page and go to Listing. Scroll to What people should know › Questions people ask.Choose + Add a question
Type the question, such as “Do you charge for a visit?”.Write the answer
Keep it short and direct, like “No — the first visit is free within our areas.”Choose Save changes
The questions show on your page.
Limits
- Up to 6 questions.
- Each question up to 120 characters, each answer up to 600.
To take a question off, choose Remove next to it, then save.
What to ask
Think about what customers ask before they book:
- Do you do small jobs?
- Do you charge to visit?
- Which areas do you come to?
- Do you bring your own materials?
- How soon can you come?
Clear answers save you calls, and help customers who are comparing businesses.
Customers can also ask about your events and send leads directly.
Common questions
How do I add an FAQ to my Zinola business page?
On business.zinola.in, open your page, go to Listing, and under Questions people ask choose + Add a question. Write the question and answer, then choose Save changes.
Can I edit my FAQ in the Zinola for Business app?
No. Questions people ask is edited on business.zinola.in.
How many questions can I add?
Up to 6. Each question can be up to 120 characters and each answer up to 600.
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