Zinola Help CenterIndia

Choose which business alerts ring

Turn push on or off for Enquiries, Reviews, Your listing and Team & account on the website or in the app.

  • In the business app
  • On business.zinola.in

Updated

Choose which business alerts ring on your phone. There's one master switch, four groups, and an email option for when the app isn't installed.

The switches

Push notifications is the master switch for the app on your phone. Turn it off and nothing rings.

Under it, switch each group on or off. The app calls this section What rings.

GroupWhat it covers
EnquiriesNew leads, follow-up messages, marketplace enquiries
ReviewsNew and edited reviews, and replies on them
Your listingFollows, mentions, verification and admin changes
Team & accountTeam invitations and answers, claims, notices from Zinola

Email me when the app isn't on my phone is the last switch. See Email when the app isn't installed.

Good to know

  • Settings are yours, not the page's. Each person on the team chooses their own, and they apply to every page you run.
  • A switched-off group still appears under the bell. You just aren't buzzed.
  • Leads and reviews ring for everyone on the team who has the app and hasn't turned them off.
  • If nothing rings at all, also check that your phone allows notifications from Zinola for Business.

Related: The bell and Activity and Your account settings.

Common questions

How do I turn off notifications in Zinola for Business?
Go to Account settings › Notifications on the website, or Account › Notification settings in the app. Turn off Push notifications, or just the groups you don't want.
Why am I not getting lead notifications on my phone?
Check that Push notifications and Enquiries are on in Notification settings, and that your phone allows notifications from the Zinola for Business app.
Do my notification settings affect my team?
No. Each person sets their own.

Still need help?

Send a request and a person on the Zinola team will reply, usually within a working day.

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